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Principle
Automation should make the human choice easier
The best automations do not erase judgement. They protect attention, surface context, and keep the next action obvious.
Note
Good automation gives people a clearer place to apply judgement. It removes repeatable friction, brings the right context closer, and leaves the important choice in human hands.
That means resisting the urge to automate every step just because it is technically possible. A brittle automation can hide the work, make exceptions harder to handle, and leave a team dependent on a system they no longer understand.
The better test is whether the automation makes the next action easier to see. If it protects attention, preserves control, and keeps the workflow understandable, it has earned its place.
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